Roadshow MINI
405 N Germantown Pkwy, Cordova TN 38018 • Toll Free: (877) 220-9129 • Service: (877) 220-9129
Motorers' Opinions
What Does Our Rating Mean?

It’s an honest and unedited measure of how well we’re doing, according to actual customers who’ve done business with us in the past few months.

Our dealership’s rating is based on information collected from our customer satisfaction surveys conducted by MINI USA for new car sales and service transactions over the last 90 days, by an independent, third-party company. Neither MINI USA nor any MINI Dealers can alter the ratings or comments.

Click here for more information.

Sales Rating 4.7
  •   5.0
    "Fantastic customer service- went above and beyond my expectations."   –   Holly M., Hernando, MS Feb 13, 2012
  •   5.0
    "I interviewed 10 Mini dealers and Roadshow was by far the most pleasant experience."   –   MINI Owner, Dover, AR Jan 30, 2012
  •   4.5
      –   Michael C., Mount Juliet, TN Jan 11, 2012
  •   3.0
      –   Robert M., Olive Branch, MS Jan 11, 2012
  •   5.0
    "My experience at Roadshow Mini was needless to say "Perfect" in every way. The staff was very pleasant and friendly. This is definitely the place to go! My salesman, Mr. Carl was very professional, freindly and was very knowledgeable of all the various models of car. He is definitely an access to the company."   –   Diane C., West Helena, AR Jan 9, 2012
  •   4.5
    "From boot to bonnet, my sales rep was on-it. I had built my car online and when I ordered it he helped me better understand some of the components I had configured. Super help."   –   Keith W., Hernando, MS Jan 3, 2012
  •   5.0
      –   Michael A., Oxford, MS Dec 20, 2011
  •   5.0
      –   Richard H., Somerville, TN Dec 12, 2011
  •   5.0
    "I was extremely pleased with the care and commitment shown by Brett and everyone at Roadshow. I look forward to a long partnership with them."   –   Ben L., Memphis, TN Dec 12, 2011
  •   5.0
      –   MINI Owner, Memphis, TN Nov 28, 2011
Service Rating 4.6
  •   4.5
      –   Danny E., Jackson, TN Feb 18, 2012
  •   5.0
      –   Janet W., Memphis, TN Feb 15, 2012
  •   5.0
      –   Kelly B., Little Rock, AR Feb 15, 2012
  •   5.0
      –   Richard T., Memphis, TN Feb 8, 2012
  •   5.0
      –   MINI Owner, Olive Branch, MS Feb 8, 2012
  •   4.5
      –   Ruben F., Cabot, AR Feb 8, 2012
  •   5.0
      –   MINI Owner, Memphis, TN Feb 5, 2012
  •   5.0
    "Amber Brown, the service advisor, rocks!"   –   John H., Memphis, TN Feb 5, 2012
  •   5.0
    "It may seem odd to rate Roadshow as '5' when it took 3 weeks (not a typo) to identify and repair the engine fault on my vehicle. The reason I am rating them at '5' is due to the dedication, professionalism and quality of the support I received from Dale and Randy's team. They ensured I ad a loan vehicle the entire time, gave me daily updates and when the vehicle was ready drove it to Nashville to link up with my son (student at MTSU) to exchange cars. Eric and Nick in the garage never gave up on the problem, and when diagnostic equipment failed to identify the problem used old fashion ingenuity to pin point the fault. I cannot praise this team enough. They are in every sense of the word truly EXCEPTION!"   –   Steve M., Cordova, TN Feb 5, 2012
  •   5.0
    "Fast, friendly, upfront! All you can ask for!"   –   Kelli M., Memphis, TN Feb 3, 2012
  •   4.5
      –   Carolyn E., Meridian, MS Jan 30, 2012
  •   5.0
      –   Stan O., Horn Lake, MS Jan 30, 2012
  •   5.0
      –   MINI Owner, Nettleton, MS Jan 29, 2012
  •   5.0
      –   George M., Little Rock, AR Jan 28, 2012
  •   4.0
      –   Peggy A., Huntingdon, TN Jan 27, 2012
  •   4.5
      –   MINI Owner, MCRAE, AR Jan 25, 2012
  •   5.0
      –   MINI Owner, Germantown, TN Jan 25, 2012
  •   5.0
    "Advisor - Houston made the experience first rate!"   –   Adam P., Memphis, TN Jan 21, 2012
  •   3.5
      –   Tina B., CORDOVA, TN Jan 20, 2012
  •   5.0
      –   Robert M., Junction City, AR Jan 18, 2012
  •   4.0
    "Great job , yet did not complete the job... passenger entrance/exit plate was not resecurred... and I know that Houton noted this request. I did checkit until I got home...."   –   Darioush Y., Arlington, TN Jan 18, 2012
  •   5.0
      –   John H., N Little Rock, AR Jan 18, 2012
  •   4.5
    "Vicky, amber and Dale were wonderful to work with. I feel like a valued customer which is not so commonplace these days."   –   Jenny O., Eads, TN Jan 18, 2012
  •   3.5
      –   MINI Owner, Greenbrier, AR Jan 8, 2012
  •   5.0
    "On my last survey, I mistakenly put down the wrong name of the young lady who took excellent care of us, as she did this time. Her name was Ashley Rook instead od Laura Lemoine. Also taking excellent care of us was Amber Brown. I wish I had employees like them working for me!!"   –   John T., Hot Springs, AR Jan 8, 2012
  •   5.0
    "Amber was "in charge" of service when I was there and she was exceptional! She was professional, courteous, friendly and very knowledgeable! I ended up waiting for 5 hours to have my car serviced...a part had to be replaced...and she made the wait very pleasant. Thank you, Amber!!"   –   Nelda C., Saltillo, MS Jan 7, 2012
  •   5.0
      –   Lynn B., Memphis, TN Jan 6, 2012
  •   5.0
      –   John A., Memphis, TN Jan 3, 2012
  •   5.0
    "Excellent Service, my Salesman, Mr. Carl Smith"   –   Diane C., West Helena, AR Jan 3, 2012
  •   5.0
      –   MINI Owner, Memphis, TN Jan 3, 2012
  •   4.5
      –   Albert R., Memphis, TN Jan 1, 2012
  •   5.0
      –   Giancarlo G., Memphis, TN Jan 1, 2012
  •   5.0
      –   MINI Owner, Rossville, TN Dec 30, 2011
  •   5.0
    "Very good no problems. Done when service adviser said it would be."   –   Jim M., Cordova, TN Dec 28, 2011
  •   5.0
      –   Anne Marie K., Memphis, TN Dec 27, 2011
  •   5.0
    "Amber make a stressful situation a lot more enjoyable"   –   Ricky F., Cordova, TN Dec 23, 2011
  •   4.0
    "I brought my clubman in because the service light came on over the car symbol upon starting the car. I had never noticed that it had been there in the past and when i left the service center it was still on. After looking through the owners manual it does seem like it should still be there. I spoke to someone there that day and they said it is always on there when the car starts. I still not sure if I'm comfortable with that answer since the owner's manual does indicate that."   –   Mary D., Atoka, TN Dec 23, 2011
  •   5.0
    "I received awesome customer service from Amber & Matt. It was like a breeze in the park. Thank you,"   –   Brandi H., Cordova, TN Dec 21, 2011
  •   5.0
    "Everyone was kind and courteous. Easy fix and was expeditious. Even got to watch a little Memphis Tiger basketball while waiting. Thank you!!"   –   MINI Owner, LAGRANGE, TN Dec 20, 2011
  •   1.0
    "In what is just the latest example of what I guess is called service by Roadshow BMW/Mini, my husband forgot to tighten the gas cap on my 2009 Mini Cooper, and the check engine light came on. He called the service dept. and explained what had happened, and the service rep. scheduled him to have it checked. Imagine my surprise when he told me it cost $138 for them to turn off the check engine light. You've got to be kidding! I guess there is nothing done as a "courtesy" at Roadshow, even though the car is only 2 years old, and my husband told them what the problem was. It's always an ordeal when the mini needs service."   –   MINI Owner, Memphis, TN Dec 19, 2011
  •   5.0
    "For some reason I've never known about the "night before" drop off option. WOW - this was great and my car was finished really fast!"   –   B. Darlene J., Cordova, TN Dec 16, 2011
  •   5.0
      –   Beth S., Cordova, TN Dec 15, 2011
  •   5.0
      –   Ryan H., Cabot, AR Dec 14, 2011
  •   5.0
      –   Michelle P., Drummonds, TN Dec 14, 2011
  •   5.0
    "Great experience"   –   Lynette M., Jonesboro, AR Dec 14, 2011
  •   5.0
    "Amber Brown was GREAT !!! made sure everything was taken care of during our service appointment MINI was again replaced my convertible top when it showed premature wear - had only been on 11 months MINI"S ROCK !!"   –   Rebecca S., Madison, MS Dec 13, 2011
  •   3.5
      –   Tom P., Germantown, TN Dec 11, 2011
  •   5.0
      –   MINI Owner, Bartlett, TN Dec 11, 2011
  •   4.5
      –   Bill C., Greenwood, MS Dec 9, 2011
  •   4.0
      –   MINI Owner, Fulton, MS Dec 9, 2011
  •   4.5
      –   Craig W., Memphis, TN Dec 9, 2011
  •   2.0
      –   MINI Owner, Little Rock, AR Dec 7, 2011
  •   4.5
      –   Drew S., Hot Springs, AR Dec 6, 2011
  •   5.0
      –   Tracey M., Millington, TN Dec 3, 2011
  •   5.0
    "I have never been taken care of the way I was at Roadshow. What a pleasant experience. Laura Lemoine helped us get a car to drive while in Memphis and helped to check our car in. Amber Brown stayed in contact with me about the issues I had with our mini and had it ready when promised. Could not be happier."   –   John T., Hot Springs, AR Dec 3, 2011
  •   5.0
      –   Marlene C., Lakeland, TN Dec 1, 2011
  •   3.5
      –   Robert M., Pearl, MS Nov 29, 2011
  •   5.0
      –   Steve M., Cordova, TN Nov 29, 2011
  •   5.0
      –   Tracy D., Memphis, TN Nov 26, 2011
  •   5.0
      –   Cara S., Hot Springs National Park, AR Nov 22, 2011
  •   4.0
      –   MINI Owner, Bartlett, TN Nov 22, 2011
  •   5.0
      –   MINI Owner, Tupelo, MS Nov 22, 2011
  •   2.5
    "The time required to change the oil in my car was 1.5 hours: very inconvenient. There's not a convenient way for me to minimize my time required for service: if I leave the car it takes 45 minutes to get to work using provided service and I have to leave work early and arrange transportation to pick up my car. If I wait for my car it takes 1.5 hours. If the oil change could be accomplished in 30 minutes from time of my appointment, that would be helpful. Amber was very helpful: no negative comments related to her."   –   MINI Owner, Southaven, MS Nov 22, 2011
  •   5.0
      –   MINI Owner, Memphis, TN Nov 22, 2011
  •   5.0
      –   Lisa T., Memphis, TN Nov 22, 2011
Roadshow MINI 405 N Germantown Pkwy Cordova , TN 38018 Sales: (877) 220-9129